Shipping policy

Last updated: [Date]

At Vetria, we're committed to delivering quality pet and livestock products quickly and safely throughout Australia.

Shipping Locations

We currently ship Australia-wide.

At this time, we do not offer international shipping unless otherwise stated.

Orders are generally processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, processing may take slightly longer.

Estimated delivery times are:

Delivery times are estimates only and may vary depending on your location, weather conditions, and courier delays.

Shipping costs are calculated at checkout based on:

Any free shipping promotions will be clearly displayed on our website.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

Please ensure your shipping address is correct before completing your purchase.

Vetria cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

If your parcel arrives damaged or is lost during transit, please contact us within 7 days of delivery (or expected delivery).

Email: [support email]

We'll work with the shipping carrier to resolve the issue as quickly as possible.